EDM Technical Support/ Service Engineer
Salary:
Up to £40k + Company Vehicle
Location:
West Midlands
Location: Midlands
The Company: My client are a CNC Machine Tools supplier
The Role:
- Carry out effective Installation, break down diagnosis and preventative maintenance on Mitsubishi and Ops Wire Cutting and Die Sinking machines.
- Taking responsibility for issues and following them through to completion.
- Have the ability to trace faults to board level and action the appropriate repair, taking responsibility for issues and following them through to completion.
- In addition a comprehensive understanding of mechanical systems is required. (Accurate measurement, levelling, hydraulic and pneumatic systems.)
- Attend breakdowns, identify fault and problem solve with minimal downtime to production
- Carry out diagnosis of faults, the maintenance and repairs to all types of control systems in a safe, timely and professional manner and return equipment to operational service
- Estimate length of time required to complete a job and likely consequences of failure to complete work within required timescales
- Identify and escalate any activity that has the potential to cause harm or damage
- Report breakdown root causes, equipment faults and concerns
- Ensure all work is undertaken to a high quality standard and adheres to all quality standard regulations
- Ensure company targets are met in respect of quality of parts produced
- Identify spares requirements and log usage
- Assist in the development of planned preventative maintenance (PPM) schedules
- Carry out PPM schedules.
- Assist with the moving, installation, repositioning of machines and equipment with control systems
- Fill in job reports on completion of work using their CCP System.
- Ensure all personal protective equipment is identified, always available, correctly used and all associated problems are reported to management
- Undertake continuous training and development
- Perform root cause analysis and resolve problems
- Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
- Embraces personal challenge
- Confident, rounded thinking
- Is self-aware
- Is resilient, optimistic and open to change
- High levels of motivation and action orientated
- Engages interest and participation of others and has a collaborative approach to working together
- Proactively contributes to the team
Requirements:
- HNC, City & Guilds in electronic biased discipline
- Established service engineer with EDM Experience
- Exercise substantial initiative/judgement in work methods and interpreting goals
- Work independently and is reviewed infrequently with minimal supervision
- Self-supervising within the guidance and expectations of divisional management
- Operational experience in a control engineering environment applicable to manufacturing systems
- Knowledge of system software development activity together with machine process understanding
- Knowledge of manufacturing operations with high level of soft and hardware understanding
- Ability to coach, counsel and manage people
- Excellent verbal and written communication skills
- Communicate with clarity and demonstrate excellence in approach to work and people activities
- Excellent organisation skills
- Excellent problem solving skills
- Ability to manage a wide variety of activities at the same time
Contact Anna Gale:

Divisional Manager/Branch Manager
07728 744 537
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