Senior Account Manager
Salary:
Negotiable
Location:
UK
Position: Senior Account Manager
Location: Office/Field-based (UK-wide travel required)
Salary: £39 – £43k (DOE)
About the Company
Fast-paced, high-quality print production business delivering print solutions to a wide range of clients. They pride themselves on attention to detail, reliability, and producing exceptional finished products.
The Role:
- My client are seeking an experienced, highly organised, and commercially astute Senior Account Manager to manage and grow one of the company’s significant client relationships.
- This is both a field-based role requiring regular travel to client sites, regional offices, and stakeholder meetings across the UK, as well as being office based to write up reports and communicate with the Production team
- The successful candidate will act as a key point of contact between the business and Key Account, owning the project process end-to-end and ensuring exceptional service delivery, commercial performance, and long-term partnership growth
- This role is critical to the stability and future growth of the business. It requires someone who can balance relationship-building, operational excellence, and commercial discipline, while confidently representing the Company brand at all levels of the client organisation
Key Responsibilities:
Strategic Account Management (Primary Responsibility)
- Day-to-day involvement in managing the key account, taking ownership of the duties required to sustain an account of this size. Being trained to be one of the key contacts on the account you will be managing
- Build and maintain strong relationships with key decision-makers, regional managers, centre managers, procurement teams, and head office stakeholders
- Understand the key account’s operational structure, branding standards, approval processes, and long-term objectives
- Proactively identify opportunities to add value, improve service delivery, and strengthen the partnership
Field-Based Client Engagement
- Regularly visit client sites and regional offices to:
- Understand the client’s signage requirements by using their brand guidelines to quote, brief artworks and manage projects commercially
- Identify replacement, upgrades, or new signage opportunities per site visit
- Resolve issues proactively before they escalate and manage the snagging process to completion
- Conduct site surveys and assessments, either independently or alongside installation teams
- Be a visible, reliable presence on the road, reinforcing trust and accountability
- Represent the company professionally at all times, acting as an ambassador for our brand
Sales & Commercial Performance
- Manage and grow account revenue in line with agreed growth plans.
- Identify upselling and cross-selling opportunities across:
- Internal and external signage & wayfinding
- New materials with varying design applications
- Compliance and safety signage
- Prepare, present, and follow up on quotes, proposals, and pricing structures
- Work closely with internal teams to ensure pricing accuracy, margin protection, and commercial viability
- Forecast pipeline activity and provide regular updates to senior management
Skills & Experience Required
- Proven experience as an Account Manager or Senior Account Manager, ideally within:
- Signage & Large Format Print
- Worked in industries related to: Leisure, Construction, Property Development, Office Environments, Retail, Event Branding
- Experience managing large, multi-site, national accounts
- Experience with managing multiple supply chain engagements with multiple deadlines and phases of work happening simultaneously
- Strong commercial awareness with the ability to protect margins while maintaining relationships
- Confident, professional communicator – face-to-face, phone, and email
- Highly organised with excellent time management and prioritisation skills
- Comfortable working independently on the road
- Full UK driving licence
What they offer:
- Competitive salary (DOE)
- Mobile phone, Laptop
- Expenses covered
- Autonomy and trust to manage a flagship account
- Opportunity to play a key role in the long-term growth of the business
Apply
View our Privacy Policy.
Contact Alison Dagnall:
Our specialist advisors
Meet everyone...
Senior Consultant - Print/B1/B2/Digital/Large Format/Print Management/Labels/Signage/BMS
