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Talk to us 0161 443 0000

Technical Support/ Field Service Engineer

Salary:

Up to £40k + company vehicle

Location:

West Midlands

Location: Midlands

 

The Company: My client are a CNC Machine Tools supplier

 

The Role:

  • The successful applicant will be required to carry out installations, service and breakdown requests, deliver first class customer care and positively represent the company brand at all times.
  • Development and training opportunities will be available.
  • To communicate positively and efficiently with the Service Desk.
  • To visit customer sites to install, service and repair machines.
  • Leave jobs in full working order and liaise with customers.
  • At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies.
  • To feedback to the Service Desk problems/issues on site.
  • When the job/customer dictates, there could be a requirement to lodge away from home.

 

Requirements:

  • Ability to install, service and repair CNC machines and equipment.
  • Ability to fault find, diagnose and correct errors as identified on CNC machine tools.
  • Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies.
  • A team player with the ability to work on own initiative and problem solve.
  • Knowledge of part identification and understanding of engineering drawings.
  • Mechanical and electrical qualifications/experience.
  • PLC knowledge.
  • Excellent customer service, communication and organisational skills.
  • PC literate.
  • Previous experience of a service team environment.

 

Benefits:

  • Competitive Salary
  • Company Pension Scheme
  • Private Healthcare/Life Cover
  • 26 days holiday per annum.

Apply

Contact Anna Gale:

Anna Gale

Divisional Manager/Branch Manager
0161 443 0006

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"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
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