Direct Mail Account Executive / Communications Consultant
Salary:
30-40k
Location:
North West
Location: Merseyside
Salary: £Negotiable
The Company/ Sector: Print Management
Role:
- My client is seeking an experienced and motivated Direct Mail Account Executive / Communications Consultant to join their busy Direct Mail team within the Sales Department of an award-winning print management company.
- In this role, you will be responsible for delivering exceptional customer service, managing multiple projects to strict deadlines, and ensuring the smooth execution of campaigns from initial concept to completion.
- You will build and maintain strong client relationships, offering expert advice and ensuring that all projects meet the highest standards of quality and efficiency.
- Manage multiple direct mail and print projects simultaneously.
- Serve as the primary point of contact for clients, providing guidance and support throughout each project.
- Coordinate with suppliers and internal teams to ensure timely and cost-effective delivery.
- Monitor project progress and proactively resolve any issues that may arise.
- Identify opportunities to improve processes, adding value for both the client and the business.
- Provide innovative solutions to help clients achieve their business objectives.
- Provide support services to their Hybrid Mail help desk
Requirements:
- Knowledge of Direct Mail, Transactional Print, and General Print processes.
- Knowledge of Hybrid Mail Solutions would be desirable.
- Familiarity with various postal services, printing techniques, and print finishes.
- Experience handling client data in line with ISO standards.
- Proficient in Microsoft Office Suite
- Strong multitasking abilities.
- Strong project management and organisational skills.
- Excellent interpersonal and communication abilities.
- Ability to manage workloads effectively and work under pressure to meet deadlines.
- Confident in negotiating with suppliers.
- Proactive, solutions-focused, and customer-oriented approach.
- Previous experience in the print industry within a customer service or account management role is highly desirable.
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