CNC Service Engineer
Salary:
£45k-£55k
Location:
Yorkshire & the Humber
Company/ Markets:
CNC Machinery
Responsibilities:
- Completing any tasks given as instructed by the Service department.
- Working with specialist CNC equipment, carrying out the Installation and commission of new machinery, routine scheduled maintenance work and responding to equipment faults.
- Assisting German based partners to provide accurate tech solutions with regards to fault finding.
- Assisting other service engineers to carry out routine scheduled maintenance work and responding to equipment faults.
- Track machine issues through to resolution, within agreed time limits.
- Talk customers through a series of actions, either via phone or email.
- Provide prompt and accurate feedback to customers and the service department.
- Prioritize and manage own workload.
- Produce timely and detailed service reports
- Build positive relationships with customers maintain jovial relationships
- Ensure all expense reports are accurate and promptly submitted, along with supported documentation such as receipts.
- Awareness in working towards ISO9001 quality management system.
Requirements:
- Must have experience or knowledge of working with CNC Machinery for the woodworking and automotive industry.
- Must be Siemens Step 7 Literate, training can be given if not.
- Must have experience in reading of electrical wiring diagrams and basic knowledge of mechanical engineering.
- Must be willing to work away from home.
- Willing to work weekends where required.
Benefits:
- Company vehicle and fuel card Provided
- Company laptop and mobile phone provided
- Opportunity to work overtime on weekends.
- Automatic enrollment to Company Pension Scheme
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