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Talk to us 0161 443 0000

Account Manager


£Neg dep on exp


East Midlands

The Role:
• You will manage your clients’ campaign requirements and ensure key deadlines are achieved, liaising with the client, internal stakeholders, and suppliers throughout the process.
• You will work in partnership with your clients and with support from your Account Director / Senior Account Manager to understand their future needs and identify opportunities for account growth
• To be the main point of contact for your portfolio of clients, acting as the lead on campaign briefing and delivery. Where relevant keeping your Account Director/Senior Account Manager up to date on the status of projects.
• To support the Account Director/Senior Account Manager on the delivery of campaigns for clients within your team and where necessary, provide support for the wider Account Management team.
• To support client retention and growth through development of excellent client relationships and exceeding expectations.
• To maintain a long-term view of your clients’ campaign plans, ensuring the company are the ‘go to’ agency for their DM requirements and proactively communicating plans back to internal stakeholders.
• Briefing suppliers on your clients’ campaign requirements and ensuring schedules and budgets are adhered to.
• Take responsibility for proactively dealing with any issues to ensure the successful delivery of client campaigns, escalating to your Account Director/Senior Account Manager and Senior Management Team where necessary.
• Ensure quoting and invoicing procedures are followed.
• To work with suppliers to ensure jobs are produced the most efficient way, delivering value for money for your clients, whilst meeting requirements.
• To work with your Account Director/Senior Account Manager to identify opportunities for account growth and provide input into strategic account plans.
• Working with the company team to continuously improve processes for the benefit of their clients.
• To undertake any other reasonable tasks and responsibilities as requested by your Line Manager
• To undertake all working practices in accordance with Health & Safety regulations, rules laid out in the Company handbook and utilising all protective equipment as provided by the Company as required

• Strong interpersonal skills and able to build strong relationships both with clients, internal teams, and suppliers.
• Good negotiation skills
• Ability to prioritise workload & multitask
• Work to tight deadlines
• Ability to relate to all areas of the business
• Able to stay calm in pressured situations
• Attention to detail
• A team player


Contact Craig Smith:

Craig Smith

Senior Consultant
0161 443 4992

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What do they say about us?

Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group

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