Account Manager
Salary:
£Neg dep on exp
Location:
Yorkshire & the Humber
The Company:
Marketing Services provider incorporating Creative, Print, Digital and fulfilment services to a diverse market audience encompassing many different sectors and targeting niche business genres.
The Role:
- Working closely with the Business Development Managers and managing all post sale activities
- Processing new jobs/ projects through from estimate stage, proofing cycle and through to Production
- Dealing with all sales and production queries to ensure all expectations and timelines are met
- Project management of key accounts ensuring all SLA are achieved
- Dealing with full cycle projects and managing the process through the business, interacting with all respective departments
- Interact with the company’s Management Information System (MIS) to ensure all data is accurate, all jobs are processed in accordance with instructions, all production and delivery timescales are met, diary management is proactive
- Ensuring the appropriate work trafficking of all projects through the production process
- Management of marketing activities and campaigns for clients
- Holding client meetings either on Zoom / Digital platforms or in person
- Attending client meetings for key accounts to take project briefs, provide analysis and performance against SLAs
- Developing knowledge so can comfortably cross sell and upsell new and additional products and services
- Attend regular internal meetings to ensure full management of projects and innovation is being achieved
- Attend training forums to ensure all relevant sales, product and technical skills are developed and maintained
Requirements:
- My client are looking for someone to join the team who has proven high level industry expertise balanced with fantastic client relationship and project management skills. Ideally from a similar background with 3 to 5 years’ experience, you will be able to showcase the following:
- An inquisitive mind and a knack for problem solving
- Strong client and project management experience with commercial acumen
- Proven experience in a similar environment
- Team spirited with the ability to learn and teach others
- Exceptional attention to detail, organisational and planning skills
- Excellent communicator
- Proactive, self-motivated attitude
- Willing to share experiences and create sales and relationship strategy within the team
Apply
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