Technical Support/ Field Service Engineer
Salary:
Up to £40k + company vehicle
Location:
West Midlands
Location: Midlands
The Company: My client are a CNC Machine Tools supplier
The Role:
- The successful applicant will be required to carry out installations, service and breakdown requests, deliver first class customer care and positively represent the company brand at all times.
- Development and training opportunities will be available.
- To communicate positively and efficiently with the Service Desk.
- To visit customer sites to install, service and repair machines.
- Leave jobs in full working order and liaise with customers.
- At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies.
- To feedback to the Service Desk problems/issues on site.
- When the job/customer dictates, there could be a requirement to lodge away from home.
Requirements:
- Ability to install, service and repair CNC machines and equipment.
- Ability to fault find, diagnose and correct errors as identified on CNC machine tools.
- Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies.
- A team player with the ability to work on own initiative and problem solve.
- Knowledge of part identification and understanding of engineering drawings.
- Mechanical and electrical qualifications/experience.
- PLC knowledge.
- Excellent customer service, communication and organisational skills.
- PC literate.
- Previous experience of a service team environment.
Benefits:
- Competitive Salary
- Company Pension Scheme
- Private Healthcare/Life Cover
- 26 days holiday per annum.
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