The Remedial Co-Ordinator will work as a key member within the HQ
You will be responsible for preparing and submitting remedial/repairs work quotations following receipt of the Service Engineer’s site visit reports.
The Remedial Co-Ordinator will ensure that all quotes are produced in a timely manner and are followed-up accordingly, and all materials, labour and plant are organised efficiently.
You will have a good level of technical understanding and attention to detail that will enable you to understand and support all remedial and small works delivered by the service team.
Obtaining prices and quotes from suppliers or internal departments to prepare quotes.
Follow up on the status and progress of the quote with the customers.
Convert successful quotes into live jobs and manage delivery of work.
Procurement of all materials, plant and scheduling of labour requirements for fulfillment of work order.
Monitor service enquiries and aid customers as required.
Arrange call out assistance.
Site attendance may be required to support the management of larger remedial works.
Covering other team member absences.
Requirements:
Understanding of mechanical/electrical systems.
Ability to review engineer’s site reports, and to produce into quotations ready for submittal to their client’s.
Ability to review customers’ enquiries and develop with support of technical colleagues.
An ability to learn, retain legislative information and identify potential legislative system issues would be advantageous.
An ability to problem solve, think outside of the box and provide thorough
You will have a methodical and practical attitude, and good attention to
Candidates will be required to have excellent communication skills, both verbal and
Willing to travel when
Always aims to deliver great customer service, but you are not afraid to say ‘No’ when needed
Be passionate about buildings and love working with
Valid UK Driving License.
Computer literate with knowledge of Microsoft Office.
Previous experience of supply chain and customer management software.
Anna understood my requirements very well, she covered every aspect of the process thoroughly. She had a good communication flow and updated me regulary.
...read what all our candidates say.
Martin C.
I found the service I received from Key Recruitment was excellent.
Anna was excellent in every possible way and understood all my requirements. She offered a very personal service, took interest in my personal ...read what all our candidates say.
Anonymous
I found the service Key and Anna provided was excellent, it was 100% better than other recruitment companies I had dealt with in the past.
Anna took into account all my requirements, for example my wife working...read what all our candidates say.
"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group
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