Internal Sales Executive
Salary:
£25k - £27k
Location:
North West
Location: Manchester
The Company: My client are a Global Packaging company
The Role:
- General sales activities; elaborating, advising and administrating sales orders.
- Supporting the Account Manager.
- Contributing to the account team’s overall goal of achieving sales targets.
- Managing service and after sales service, such as follow up issues and associated sales activities.
- Processing orders on demand and managing the order book
- Provide customers with confirmation of delivery date by coordinating with purchasing
- Checking order specifications and prices, as well as monitoring delivery times
- Preparing and issuing quotations on request and in cooperation with the Account Manager
- Tracking sales versus budget targets
- On request, drawing up sales budgets and forecasts in cooperation with the Account Manager
- Following up action points from annual contracts and account visits (examples: prices, volume and logistic agreements, special projects, other general matters)
- Overseeing sample requests, including stock availability
- Processing complaints and monitoring the outcomes
- Providing technical information and other certification information to customers
- Provide customers with information on Incoterms, export documents (such as EUR-1) as required.
- Reports to Supervisor Internal Sales
- Preparation and handling of invoices
- Check availability on credit lines when entering orders
- Upon request, calculate and check customer bonuses
- By use of price lists, manage conditions and prices.
- Manage data for your assigned accounts, report on developments as necessary
- Filing correspondence and archiving of order paperwork
- Providing an account point of contact
- Reviewing procedures and making proposals for improvement
- In consultation with the Account Manager, create monthly reports on the activities/actions of the accounts and the team
- Document management as needed.
Requirements:
- Profession and intellectual ability at intermediate vocational education level
- Several years of work experience in a sales department and/or in business to business
- Holds valid EU travel documents, preferably a passport
- Holds a category B driving license
- Good written and spoken command of English. Other EU languages are a plus.
- Result-oriented, customer-orientated and enterprising
- Persuasive and perseverant
- Flexible and independent
- Good verbal and written communication skills
- Has good knowledge and experience working with computers
- Team player
- Able to visit customers and/or exhibitions as needed.
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