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Talk to us 0161 443 0000

EDM Technical Support/ Service Engineer


Up to £40k + Company Vehicle


West Midlands

Location: Midlands


The Company: My client are a CNC Machine Tools supplier


The Role:

  • Carry out effective Installation, break down diagnosis and preventative maintenance on Mitsubishi and Ops Wire Cutting and Die Sinking machines.
  • Taking responsibility for issues and following them through to completion.
  • Have the ability to trace faults to board level and action the appropriate repair, taking responsibility for issues and following them through to completion.
  • In addition a comprehensive understanding of mechanical systems is required. (Accurate measurement, levelling, hydraulic and pneumatic systems.)
  • Attend breakdowns, identify fault and problem solve with minimal downtime to production
  • Carry out diagnosis of faults, the maintenance and repairs to all types of control systems in a safe, timely and professional manner and return equipment to operational service
  • Estimate length of time required to complete a job and likely consequences of failure to complete work within required timescales
  • Identify and escalate any activity that has the potential to cause harm or damage
  • Report breakdown root causes, equipment faults and concerns
  • Ensure all work is undertaken to a high quality standard and adheres to all quality standard regulations
  • Ensure company targets are met in respect of quality of parts produced
  • Identify spares requirements and log usage
  • Assist in the development of planned preventative maintenance (PPM) schedules
  • Carry out PPM schedules.
  • Assist with the moving, installation, repositioning of machines and equipment with control systems
  • Fill in job reports on completion of work using their CCP System.
  • Ensure all personal protective equipment is identified, always available, correctly used and all associated problems are reported to management
  • Undertake continuous training and development
  • Perform root cause analysis and resolve problems
  • Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
  • Embraces personal challenge
  • Confident, rounded thinking
  • Is self-aware
  • Is resilient, optimistic and open to change
  • High levels of motivation and action orientated
  • Engages interest and participation of others and has a collaborative approach to working together
  • Proactively contributes to the team



  • HNC, City & Guilds in electronic biased discipline
  • Established service engineer with EDM Experience
  • Exercise substantial initiative/judgement in work methods and interpreting goals
  • Work independently and is reviewed infrequently with minimal supervision
  • Self-supervising within the guidance and expectations of divisional management
  • Operational experience in a control engineering environment applicable to manufacturing systems
  • Knowledge of system software development activity together with machine process understanding
  • Knowledge of manufacturing operations with high level of soft and hardware understanding
  • Ability to coach, counsel and manage people
  • Excellent verbal and written communication skills
  • Communicate with clarity and demonstrate excellence in approach to work and people activities
  • Excellent organisation skills
  • Excellent problem solving skills
  • Ability to manage a wide variety of activities at the same time


Contact Anna Gale:

Anna Gale

Divisional Manager/Branch Manager
0161 443 0006

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Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
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