Creative Production Account Manager
Salary:
Up to £35,000 (Salary Dependent on Experience)
Location:
Greater London
Area:
London EC1N
The Company:
Large Creative Digital print and design company with locations across the UK. Offering a wide range of print and design services, delivering clients an outstanding product and excellent service.
Offering a total design, print, packaging and document management solution including small and large format digital printing, bespoke creative packaging, document scanning and promotional marketing.
The Role:
- Account Manager working within the Creative Production department
- Manage jobs from start to finish including estimating, booking in & prepress
- Managing through the production process to despatch and then ultimately raising invoices
- Managing a diverse client base which requires you to ‘think on your feet’ and multitask
- The role is predominantly office based but on occasion you may be required to visit clients with a member of the sales team
Responsibilities:
- Overall responsibility for managing client accounts and represent the Company in a professional manner
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility before confirming with client
- Communicate clearly and effectively with your customers
- Identify upsell opportunities and ensure these are offered where appropriate
- Attend client meetings where required and report back with all required information so the projects can be managed correctly
- Raise quotations as instructed, via Tharsterns MIS system, in a timely and accurate manner and ensuring approval is received prior to quotes being forwarded to client
- Work alongside the designated Production Managers’ on a daily basis ensuring that all necessary information is received, and job requirements have been met
Requirements:
- 3 or 4 years Print Industry experience with small format print, large format print and direct to media
- Excellent interpersonal skills to include highly effective communication/listening skills
- Excellent planning with the ability to work with conflicting priorities, ability to remain calm under pressure
- Pro-active, ‘can do’ attitude
- Ability to work within a fast-paced environment whilst maintaining a high level of accuracy & professionalism
- PC literate, confident on MS software packages; word, excel, email
- Knowledge of Tharstern MIS system preferable
- Flexibility extremely essential
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