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Talk to us 0161 443 0000

Commercial Assistant


£21k - £25k (Negotiable)


Yorkshire & the Humber


West Yorkshire


The Company:

Speciality chemical distributor


The Role:

  • Order processing and follow up (POs, despatch notes, proformas, invoices, COAs).
  • Clear and effective communication by phone, email and other means with clients, suppliers and internal colleagues to expedite planning, ordering, delivery and accounting requirements of clients and suppliers.
  • Liaising with their warehouse on the despatch of orders and communicating any updates or issues back to their customers.
  • Recording of sales information, documents, and customer contact.
  • Assisting with stock management and planning.
  • Placing new orders with their suppliers and liaising freight forwarders directly.
  • Ensuring payments are received from customers on time and carrying out credit checks when required.
  • Arranging samples for customers and monitoring stock levels at 3rd party sample company.  
  • Involvement with the warehouse in Holland for deliveries to their European customers.
  • General administration duties, which could also include updating the company website, LinkedIn and other marketing tasks.
  • Domestic and international travel may be required on occasions to attend trade shows and assist on customer visits if necessary.



  • Previous customer service experience is essential (2 years +)
  • Proficient with Microsoft Office and other software such as CRM, XERO etc.
  • Excellent attention to detail and time management skills are essential.
  • Organised and self-motivated, willing to take the initiative and be proactive.
  • Excellent written and verbal communication skills.
  • Experience in Logistics – import/export procedures, incoterms, interacting with global freight forwarders and couriers.
  • Experience in warehousing and stock management / invoicing
  • Customer friendly approach with a sales and entrepreneurial mindset.
  • Scope to develop the role into a management position in future for the right individual.
  • Interest or previous experience in the chemicals industry is desirable but not essential.
  • Experience working for an agent or distributor is preferred.


Contact Kelly Kehoe:

Kelly Kehoe

Specialist Recruitment Consultant
0161 443 0015

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