-print 30years INDUSTRYSPECIALISTS arrow-down arrow-left arrow-right arrow-up bms bubble capital-equipment close drives facebook fmcg ingredients linkedin machine-tools packaging print search twitter psychometric-profiling
Talk to us 0161 443 0000

Client Services Account Manager

Salary:

30-40k

Location:

Yorkshire & the Humber

Location: West Yorkshire

Salary: £37k – £40k

The Company: Print & Direct Mail company

 

Role:

  • You will have responsibility for creating and managing relationships with clients to ensure the successful delivery of projects.
  • Key to this is an ability to understand project management, print, creative and mailing processes and
  • identify and nourish new opportunities.
  • The role is conduit to all their other integrated processes and teams.
  • Build and maintain strong relationships with clients to understand their needs and expectations
  • Act as the primary contact for clients, addressing inquiries and resolving issues promptly
  • Identify new sales and project opportunities with existing clients
  • Interact with clients using social media platforms
  • Oversee the planning, execution, and delivery of projects, ensuring they are completed on time and within budget
  • Coordinate with internal teams (design, production, logistics) to ensure project brief and timelines are met
  • Budget management and innovative knowledge
  • Identify opportunities for account growth and work with clients to upsell additional services
  • Prepare and present proposals, pricing, and contracts to clients
  • Research and competitor analysis to ensure product and service are pitched correctly
  • Working within their ISO standards and internal framework for all quality and service standards
  • Implement processes to monitor and enhance service delivery and client satisfaction
  • Maintain accurate records of client interactions, project timelines, and budgets using their internal MIS
  • Using their CRM (HubSpot) to identify and document campaigns, marketing and sales opportunities
  • Provide regular updates and reports to management regarding account performance and project status

 

Requirements:

  • 3+ years of experience in account management or client services within the printing industry
  • Strong understanding of print, creative and mailing solutions
  • Excellent communication and interpersonal skills
  • Proficient in project management software and Microsoft Office Suite
  • Ability to manage multiple projects simultaneously while meeting deadlines
  • Strong problem-solving skills and attention to detail
  • Proven track record of achieving targets and managing client accounts effectively
  • Customer-focused with a proactive approach to client service
  • Ability to work independently and as part of a team
  • Flexible and adaptable to changing client needs and industry trends

 

Benefits:

  • Holiday allowance of 25 days plus statutory bank holidays and an extra day for birthday
  • Extensive L&D support
  • Cycle to work scheme
  • Life insurance (4x salary)
  • Company pension scheme
  • Fully compensated company events
  • Volunteer days
  • Wellbeing programme including & healthcare benefit scheme
  • 24/7 access to a free, confidential, and independent Employee Assistance Programme
  • Inhouse canteen
  • On-site parking
  • On-site fully subsidised gym
  • Half day Friday at the end of each month

Apply

Contact Emma Ingham:

Emma Ingham

Technical Print & Packaging Consultant
0161 443 0016

Our specialist advisors

Meet everyone...
Kelly Kehoe
Specialist Recruitment Consultant
Anna Gale
Divisional Manager/Branch Manager
Alison Dagnall
Senior Print Consultant
Sue Kirkman
Senior Consultant - Print/B1/B2/Digital/Large Format/Print Management/BMS
Emma Ingham
Technical Print & Packaging Consultant
Abbie Morrison
Recruitment Consultant

Latest jobs

31 Mar 2025
Drives, Controls & Instrumentation
Service Engineer
South East
40-50k
19 Mar 2025
Print
Client Services Account Manager
Yorkshire & the Humber
30-40k
18 Mar 2025
Print
Account Manager
North West
20-30k
12 Mar 2025
Packaging
Internal Sales/Production Controller
North West
£29,000 - £31,000 Dep on Exp
10 Mar 2025
Print
Sales Executive – SK3840
North East
£30k - £80k
10 Mar 2025
Print
Sales Executive – B1 – SK669
East Midlands
£25k -£30k plus commission plus car and mobile
9 Mar 2025
Packaging
Sales Executive – Labels – SK3443
South East
£30K - £40K + commission, car & mobile
9 Mar 2025
Print
Sales Executive – Signs/Signage – SK3703
UK
£35K – £65k dependent on experience + bonus scheme + company car
7 Mar 2025
Print
Sales Executive – B2, Digital, Large Format, Screen – SK3841
East Midlands
£30k -£45k ( negotiable ) plus commission plus car and mobile
7 Mar 2025
Print
New Business Sales
North
£30,000 - £60,000

Trusted by

Prismaflex UK Ltd
Manchester Paper Box (1964) Ltd
BG Energy Solutions
Brunel Promotions
Richard Kingsbury
John Bannister
Mike Jenkins
Tony Cooper
Liane Avery, Project Manager
Douglas Mackay
Managing Director
Sales Director
James Boydell
What do they say about us?

Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group

Key Recruitment has updated its cookie policy. We use third-party cookies to personalise content, provide social media features, and analyse our traffic to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Key Recruitment website. I consent to cookies Find out more

top