Applications Engineer
Salary:
£34,700 + Overtime + Company Car
Location:
West Midlands
Area:
West Midlands
The Company:
Machine Tools Manufacturer
The Role:
- The role is to provide the expertise required supporting customers, sales team, service, and UK sales support colleagues at all levels
- Communicate to a high standard to liaise with the Application Manager, sales team, customers, and suppliers.
- Identify level of detail required, time frame, budgets, etc. at the proposal stage.
- Planning and preparing customer special cutting demonstrations.
- Detailed in depth NC control & CAM system demonstrations.
- Support in answering all telephone enquiries.
- Participate in all work carried out in the showroom.
- Planning of machine demonstrations showcasing the latest technology and partners / supplier technology.
- Planning and proving demonstrations for shows & running of shows (national & international).
- Support as required with providing program training courses for customers.
- Ability to manage and prioritise tasks.
- Identify new technology, relating to the machine, options and local supply including work holding, programming CAD/CAM, Automation, in process measuring systems etc.
- Visit customers as required to give technical assistance to Sales & Service
- Deal with difficult situations in a professional manner. Uses own experience and initiative, to bring to a successful conclusion.
Requirements:
- Broad CNC machining experience.
- Knowledge of machine tool technology and CAD/CAM systems
- Clear communication at all levels.
- Strong problem-solving ability, together with a flexible approach to a varied workload.
- An engineering qualification to HNC/HND level desirable but not essential.
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