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Talk to us 0161 443 0000

Account Manager – Print Management


£Neg dep on exp


West Midlands

The Company:
Our client is a specialist within the Print Management sector.

The Role:
• Understand customer’s needs with regards to the company’s service offering and respond to customer requests, ensuring service levels and KPI’s are met at all times
• Develop and maintain good relationships with relevant stakeholders
• Support line manager in the implementation of new projects and account deliverables
• Understand the contract deliverables (including financials) for your account and how your role contributes to these.
• Manage the full end to end process (utilising all internal systems and ways of working as defined and within the required timelines)
• Where appropriate manage Account Executives through the setting of objectives, measuring performance and identifying skills gaps
• Support driving continuous improvements across all internal and external process, innovations, communications and services
• Take an active role in development of the account, supporting the account director, identifying and escalating potential sales and margin opportunities.
• Assist the Account Director in maintaining Ways of Working documents (WoW’s).
• Optimise supply chain by utilising internal resource and best practice
• Maximise commercial opportunities where possible on allocated accounts
• Proactively present innovation to clients and agency on an on-going basis

• Extensive knowledge of print, Direct Mail or POS and associated services
• Minimum of 2 years print management experience
• Account management experience
• Ability to work at a fast pace, under pressure with minimal supervision
• Self-motivated with a strong work ethic and high level of initiative
• Good inter-personal relationships (team player)
• Be presentable, and represents the company image at all times
• Good administration skills
• Confident manner with customers, colleagues and management
• Good communication skills


Contact Emma Ingham:

Emma Ingham

Technical Print & Packaging Consultant
0161 443 0016

Our specialist advisors

Meet everyone...
Kelly Kehoe
Specialist Recruitment Consultant
Anna Gale
Divisional Manager/Branch Manager
Alison Dagnall
Senior Print Consultant
Sue Kirkman
Senior Consultant - Print/B1/B2/Digital/Large Format/Print Management/BMS
Emma Ingham
Technical Print & Packaging Consultant
Abbie Morrison
Recruitment Consultant

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What do they say about us?

Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
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