-print 30years INDUSTRYSPECIALISTS arrow-down arrow-left arrow-right arrow-up bms bubble capital-equipment close drives facebook fmcg ingredients linkedin machine-tools packaging print search twitter psychometric-profiling
Talk to us 0161 443 0000

Account Manager – Print Management


£Neg dep on exp


West Midlands

The Company:
My client specialises within the Print Management sector. Due to growth, the business is looking for an experienced Account Manager to join its Client Services team. Someone who has good print knowledge, proven organisational skills, strong admin experience.

The Role:
• Reporting into the Account Director, as an Account Manager you will use your knowledge of print technologies to deliver exceptional service levels through the management of relations with suppliers and sales team members in order to ensure speedy and accurate responses to client requests.
• You will use your organisation skills to balance a busy workload and to ensure high levels of client service.
• Understand customer’s needs with regards to the company’s service offering and respond to customer requests, ensuring service levels and KPI’s are met at all times
• Develop and maintain good relationships with relevant stakeholders
• Support line manager in the implementation of new projects and account deliverables
• Understand the contract deliverables (including financials) for your account and how your role contributes to these.
• Manage the full end to end process (utilising all internal systems and ways of working as defined and within the required timelines)
• Where appropriate manage Account Executives through the setting of objectives, measuring performance and identifying skills gaps
• Support driving continuous improvements across all internal and external process, innovations, communications and services
• Take an active role in development of the account, supporting the account director, identifying and escalating potential sales and margin opportunities.
• Assist the Account Director in maintaining Ways of Working documents (WoW’s).
• Optimise supply chain by utilising internal resource and best practice
• Maximise commercial opportunities where possible on allocated accounts
• Proactively present innovation to clients and agency on an on-going basis

• Good inter-personal relationships (team player)
• Be presentable, and represents the company image at all times
• Good administration skills
• Confident manner with customers, colleagues and management
• Good communication skills
• Extensive knowledge of print, POS and associated services
• Minimum of 2 years print management experience
• Account management experience
• Ability to work at a fast pace, under pressure with minimal supervision
• Self-motivated with a strong work ethic and high level of initiative
• Drive and Enthusiasm – Is motivated by meeting and beating deadlines. Strives to overcome barriers to achieving results. Displays a positive and energetic approach, and shows initiative ownership and responsibility.
• Team Working – Shares information and knowledge with the team. Aids colleagues when they need it. Shows respect for others’ views and feelings.
• Judgement – Makes logical decisions having considered all relevant information and alternative solutions. Considers the broader implications of proposed actions.
• Communication – Speaks clearly and concisely, ensuring all important information is communicated. Asks relevant questions to ensure understanding. Is sensitive to client’s needs, remaining calm and confident, even in difficult situations. When required produces clear and well-structured written communication
• Quality and Operational Performance – Demonstrates a concern for quality of results. Identifies opportunities for continuous improvement. Checks work carefully, ensuring it is delivered ‘right first time’.
• Planning and Organisation – Plans and schedules activities to ensure best use of time and resources. Takes a logical and systematic approach to work. Monitors progress on tasks and re-prioritises to take account of changing circumstances as required.
• Technical / Professional Skills – Demonstrates technical or specialist know ledge and skills related to the role. Makes decisions and solves problems based on sound technical knowledge. Has thorough grasp of relevant services, systems and procedures



Contact Emma Ingham:

Emma Ingham

Technical Print & Packaging Consultant
0161 443 0016

Our specialist advisors

Meet everyone...
Kelly Kehoe
Specialist Recruitment Consultant
Anna Gale
Divisional Manager/Branch Manager
Alison Dagnall
Senior Print Consultant
Sue Kirkman
Senior Consultant - Print/B1/B2/Digital/Large Format/Print Management/BMS
Emma Ingham
Technical Print & Packaging Consultant
Abbie Morrison
Recruitment Consultant

Latest jobs

23 Apr 2024
Business Development Manager (Large Format Digital Print)
South West
23 Apr 2024
Large Format Sales Executive
South East
Up to £80k plus car allowance
19 Apr 2024
Drives, Controls & Instrumentation
Account Manager
£40K-£50K (dependant on experience) + OTE + Car allowance
16 Apr 2024
Machine Tools
Technical Sales Engineer
Yorkshire & the Humber
16 Apr 2024
Drives, Controls & Instrumentation
Instrument Technician (Commissioning & Installation)
North West
£40,000 - £50,000
9 Apr 2024
Sales Executive
South East
£50k – £60k OTE: £80k
8 Apr 2024
Machine Tools
Senior Administrator
North West
8 Apr 2024
Machine Tools
CNC Machinist
4 Apr 2024
Drives, Controls & Instrumentation
Instrument Technician
North West
2 Apr 2024
Account Manager – Direct Mail
Greater London
£35K - £45K DOE + bonus

Trusted by

Prismaflex UK Ltd
Manchester Paper Box (1964) Ltd
BG Energy Solutions
Brunel Promotions
Richard Kingsbury
John Bannister
Mike Jenkins
Tony Cooper
Liane Avery, Project Manager
Douglas Mackay
Managing Director
Sales Director
James Boydell
What do they say about us?

Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group

Key Recruitment has updated its cookie policy. We use third-party cookies to personalise content, provide social media features, and analyse our traffic to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Key Recruitment website. I consent to cookies Find out more