Salary: Up to £40k (negotiable depending on experience)
The Company: Packaging & Production
The Role:
My client is looking for an Account Manager to join their growing Accounts Team
Your main responsibility will be leading day-to-day client relationship management, which includes effective communication, understanding their needs, and ensuring their satisfaction.
Additionally, you will oversee delivering a continuous succession of packaging projects to meet the client’s requirements and expectations.
As an Account Manager, you will establish and maintain relationships with client contacts, building an understanding of the Company’s and the client’s industry, business, and products.
Involved in the creation and implementation of the account strategy to support and deliver business growth and profitability.
Develop a strong working relationship with the client.
Ensure that the delivery is maintained once new business has been identified.
Key client contact, on and off-site, client meetings and presentations
Development and growth of the services provided by the supplier are essential to building relationships with clients.
Producing work documentation on time for the right first production.
Ensuring client expectations are met or exceeded.
Measurement of performance levels and conducting reviews
Provide budget and forecast information.
Ensuring invoicing data is correct to allow timely payment.
Involvement in print feasibility, artwork, and reprographics
Evaluating colour control with the supply chain
Coordinating print feasibility on behalf of the supply chain
Identification of project planning resource
Managerial direction of their client services team
Additional duties as assigned.
Requirements:
Confident in the Design, Artwork, and repro process
Experience in the packaging sector (including colour separation).
High level of print knowledge with the ability to communicate this to clients.
Understanding of colour management – Knowledge and comprehension of the demands and necessities of a supply chain.
Excellent presentation and communication skills (verbal and written) with the ability to work with a wide variety of stakeholders.
Proficiency in office software, including MS Word, Excel, PowerPoint, and Outlook – Good literacy and numeracy skills as you will be producing reports and documents.
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented open-plan environment.
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"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group
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