-print 30years INDUSTRYSPECIALISTS arrow-down arrow-left arrow-right arrow-up bms bubble capital-equipment close drives facebook fmcg ingredients linkedin machine-tools packaging print search twitter psychometric-profiling
Talk to us 0161 443 0000

Account Director – AG3878

Salary:

£60,000 + Commission

Location:

West Midlands

Location: Birmingham

 

Salary: £60,000 + Commission

 

The Company: Print & Mailing Specialist Company

 

The Role:

  • Responsible for managing a team, you will need to show:
  • Leadership, encouragement, motivation, and delegation to ensure your teams’ success
  • Ongoing team member mentoring & development (of Account Manager), to ensure targets are being met & clients are delighted
  • Regular team meetings, maintaining clear communication & direction
  • Encourage a culture of recognition and reward
  • Regular updates to the Sales Director on your team’s progress, opportunities & challenges – initially the role will be about bringing customers onboard, as well as receiving several smaller / ad hoc accounts for development.
  • Driving optimum sales & margin performance and customer retention from your team
  • You are a key point of contact for your teams’ clients and are expected to be pro-active in your approach to keeping clients updated and informed, as mailing campaigns go through the factory and are despatched.
  • Liaising with the Finance team to review estimated sales values & margins vs actuals and to implement any necessary changes to ensure profitable account retention.
  • To produce quotations and win orders (new and existing customers) in line with, or above, the company’s gross profit target
  • Consulting with your client services team members as well as the data processing team, the print team & the operations team, to ensure each mailing goes out on time in full and with 100% accuracy.
  • Liaising with the Finance Team to remain aware of client credit limits and timely payment of invoices.
  • You & your client services team are responsible for managing each print.mail.post order from quotation to invoice. Client invoices are to be raised within 48 hours of mailing despatch, or, when raising ‘pro-forma’ invoices for new business accounts and postage, within 24 hours of order confirmation
  • Initiative-taking approach to automating work processes & procedures, identifying areas of improvement where necessary, to enhance Client experience & the businesses performance overall.
  • Driving optimum sales & gross margin performance of your team, through elevated levels of client retention & development and a pro-active approach to new business
  • Regular pro-active contact with existing and occasional clients, to develop spend, frequency of use and profitability of the account
  • To seek to maximise postage gross profit margin by exploring multiple methods to reducing buying-in costs – without impacting delivery times
  • To seek to maximise outsourced print management gross profit margin, by exploring all methods of reducing buying-in costs – without impacting quality
  • Focusing on exemplary customer service and always maintaining a good rapport with clients – even when under pressure, or when things, on occasion, do go wrong
  • All incoming new business enquiries are shared amongst our Account Directors, and they are to be managed and initially spoken to by you to establish their requirements. You are to professionally introduce the business and offer the best solution to their needs.
  • Where you need support around outsource print management, introduce our print management specialist to explore the company providing print management opportunities
  • Work in unison with your colleagues (throughout the business) to achieve the companies’ overall objectives
  • Being responsible for your client services team absences, due to holidays & sickness
  • Maintaining and developing your own knowledge within the print, mail & post industry, to support & enhance your own progression

 

Requirements:

  • Experience of managing multiple high technology print. mail. post campaigns at the same time, in a demanding environment.
    • Be a positive team member, even when under pressure. We consider it vital, and part of the terms of employment, that the Account Director plays a key part to contribute to a happy & positive team culture, in the wider client services team.
    • Extensive mail fulfilment and postage account management experience (including Direct Mail / Business Mail / Hybrid Mail / Transactional Mail)
    • Significant Knowledge of UK & International postal services and products across DSA’s, Independent carriers and Royal Mail is essential.
    • Particularly good working knowledge of the latest digital printing & automated mail enclosing technology
    • Methodical approach to work, being able to multi-task and work with elevated levels of diligence and accuracy.
    • Experience of Salesforce CRM & Tharstern MIS desirable, but training will be given
    • Experience of Microsoft Office Package: Excel, Outlook, Teams & Word

Apply

Contact Anna Gale:

Anna Gale

Divisional Manager/Branch Manager
0161 443 0006

Our specialist advisors

Meet everyone...
Kelly Kehoe
Specialist Recruitment Consultant
Anna Gale
Divisional Manager/Branch Manager
Alison Dagnall
Senior Print Consultant
Sue Kirkman
Senior Consultant - Print/B1/B2/Digital/Large Format/Print Management/BMS
Emma Ingham
Technical Print & Packaging Consultant
Abbie Morrison
Recruitment Consultant

Latest jobs

27 Nov 2024
Packaging
Finance Assistant
West Midlands
£25,000 - £29,000
25 Nov 2024
Print
Business Development Director – Litho Printing – AD3858
South West
£50K - £100K
20 Nov 2024
Drives, Controls & Instrumentation
Electrical Service Engineer – AG3859
South East
Negotiable
12 Nov 2024
Print
Print Production Operator – Digital Printing & Finishing – AD3857
South East
£30K - £32K
12 Nov 2024
Print
Media Sales Executive
Greater London
Up to £28,000 + uncapped commission
7 Nov 2024
Machine Tools
Regional Sales Manager
UK
50-60k
7 Nov 2024
Machine Tools
Field Service Engineer
North East
Negotiable
7 Nov 2024
Machine Tools
Field Service Engineer
North West
Negotiable
7 Nov 2024
Print
Junior Account Manager
West Midlands
£24,000 - £33,000 + commission + bonus
7 Nov 2024
Machine Tools
Internal Applications Engineer / Demonstration Engineer
West Midlands
Negotiable

Trusted by

Prismaflex UK Ltd
Manchester Paper Box (1964) Ltd
BG Energy Solutions
Brunel Promotions
Richard Kingsbury
John Bannister
Mike Jenkins
Tony Cooper
Liane Avery, Project Manager
Douglas Mackay
Managing Director
Sales Director
James Boydell
What do they say about us?

Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group

Key Recruitment has updated its cookie policy. We use third-party cookies to personalise content, provide social media features, and analyse our traffic to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Key Recruitment website. I consent to cookies Find out more

top